Frequently Asked Questions

Have some questions before you place an order? Well here's a list our most commonly asked questions and hopefully you will find all the answers you are looking for. If you have any further questions after reading simply email us at and we'll be sure to get back to you as quickly as possible. 

Can I order a custom Doll?

Yes! We offer a fully bespoke doll service if requested. We offer fully customized dolls made to order. To speak to our expert team about having a custom doll made just email us on

Almost every feature of your dream doll can be customized:

  • Face
  • Hair
  • Nails
  • Breasts
  • Height
  • Hips
  • Eyes
  • Waist
  • Ass
  • Vagina
  • Feet


How long from order to Delivery?

We always recommend expecting delivery within 2 to 3 weeks from when your order is placed. This would extend to 3 to 4 weeks for bespoke orders. If, for any reason, there is an extended delay we will add in some extra goodies to your order such as free doll toys, wigs etc to make up for this delay.


How to clean a sex doll?

One of the most important parts of owning a sex doll is proper cleaning. Not only for your doll but for yourself also. Keeping your sex doll clean and bacteria free, will protect you from infection and ensure the longevity of your doll. The good news? Cleaning your sex doll is super simple and should only take you a few minutes after each use.


Silicone VS TPE: Which is better?

So you've seen a lot of different dolls, some TPE, some silicone. So what is the difference between Silicone and TPE and why should you care? It's not as simple to say one is better than the other. Each has a different set of qualities.


Silicone is generally regarded as more robust and longer lasting than TPE. It is also generally easier to clean than TPE and of course, it is 100% safe for human contact. The one downside to silicone, however, is that is usually slightly more expensive than TPE. 


TPE is usually regarded as more 'life-like' which make it perfect for body parts such as breasts and ass! It is also more elastic than silicone making it a better material for joints. TPE is also 'soft' to the touch and holds heat better than silicone which makes it extra life like. However, the one big negative with TPE is that it is much less durable than silicone. It requires more care and attention to prevent it from drying out and becoming cracked.


How long does a sex doll last?

A sex doll should last for up to 10 years if taken care of correctly. Obviously, the longevity of a doll depends on how often it is used. More use usually means more wear and a shorter lifespan. However, that doesn't mean you should be afraid to use your doll! The great thing about dolls is that they can be repaired and parts can be replaced. We sell replacement parts and repair kits and we can offer expert advice on all areas of DIY doll repair. So with the correct care and attention, a doll should easily last for 10 years or more. Another great thing about this long life span is that if you ever decide to get rid of your doll there is a booming second-hand doll market where you can recoup some of your initial investment for a new doll!


Can you break a sex doll?

Yes, like most things, a sex doll can be broken. However, with normal use, this is very unlikely. All of our dolls contain a metal skeleton which is very robust. This skeleton makes the dolls extremely hard to break. 


What clothes should you buy for a sex doll?

The options for clothes for your doll are almost limitless. You can buy any style or type of clothing you desire for your doll. One thing you need to be careful about is the dye contained in clothing. This dye can stain the skin of your doll if left on the doll for extended periods of time or in direct sunlight. You should make sure to wash your dolls clothing at least once before dressing them.


Do you have to pay import duties or customs tax on a sex doll?

In most cases, no. This can vary from country to country. It is best to research your own countries customs tax before placing your order if you are concerned. 

We do not cover any taxes or additional charges that may arise throughout shipping.